My original HP adapter got damaged, and none others would work for me. I was having the exact same issue as you (X570 chipset with most recent BIOS update, etc.)

What finally fixed it was this PCIE USB expansion card, and plugging the headset directly into the USB-C port.

I've seen things like this said before. I've also noticed some hardware manufacturers actually saying in their manuals that you should try to connect their product to a USB2 instead of a USB3. IIRC Valve's Steam Controller and HTC's Vive are examples.

I do have one of these though. Hubs are messy. Just another cable to manage.