Maybe u could write them to improve the seal for shipping quality control, a top complaint on amazon
https://www.amazon.com/gp/aw/d/B09PF4KVHJ/ref=cm_cr_othr_mb_bdcrb_top?ie=UTF8#cm_cr_carousel_images_section
This spray is fantastic. Spray the drawer on each bag change.
https://www.amazon.com/Pooph-Odor-Eliminator-32oz-Spray/dp/B09PF4KVHJ