Is it this one? If so, I recommend trying a 3.0 USB cable into a 3.0 USB port
I am not sure if this will work for you but I have a product I have used to stream off of game consoles before. Take a look at the specs of this product. As this is what I have, to see if it works I am more than happy to let you borrow it: https://www.amazon.com/dp/B07C6KCBYB?ref=ppx_pop_mob_ap_share
PM me if you have any questions.