https://www.amazon.com/gp/product/B0741FGRG2/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 this is the product link.

A customer service person helped me out once I got on the phone, but the whole experience was a huge hassle and I lost income because of it.

Hey! Yes I got it from Amazon but I had to use the US store. Here's the link! It did end up being a little more due to taxes/delivery but still the best option for me. There's a note on my sim package that you must activate the sim within 45 days of purchase, so don't buy it too early for the trip!