strange thing about Cuphead while it's on sale for $16.99 and the promotion clearly says $19.99, it's on the products page as qualifying for the promotion..

I'm trying to chat with customer service about it but seem to be stuck in to the Amazon Customer Service Vindaloop

https://www.amazon.com/Cuphead-Nintendo-Switch-Digital-Code/dp/B07SSJZ6XW/ref=pd_lpo_sbs_367_t_2?_encoding=UTF8&psc=1&refRID=P86XZJ2BR25KY38RZ84F

this is odd, says $19.99 purchase price but here

https://www.amazon.com/Cuphead-Nintendo-Switch-Digital-Code/dp/B07SSJZ6XW/ref=pd_lpo_sbs_367_t_2?_encoding=UTF8&psc=1&refRID=P86XZJ2BR25KY38RZ84F

cuphead is $16.99 purchase price and says it qualifies for the DLC.

I contacted them to clarify how a $16.99 game is qualifying and if this wasn't a mistake.

Well, it's amazon online chat and eventually after a bit of a customer service Vindaloop..

Basically I was told "This product qualifies for promotion, but since the product is given at the discounted price, it does not apply for the promotion, but however you can check with any other product which is having a total of $19.99 or above, tpo check for the promotion."

Also that when the sale on Cuphead ends (whenever that may be) THEN it will qualify for the promotion even though it says it currently qualifies for the promotion.

so apparently there's some items that don't qualify for the promotion even though they say they do.