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2 comments of this product found across Reddit:
BringHomeTheJacon /r/elgato
1 point
1970-01-20 11:19:29.506 +0000 UTC

My laptop’s privacy settings are set to that

I’ve read that the problem could also be the USB C cable

I bought this capture card secondhand, and it didn’t come with the original USB 3.0 C-A cable

Would this be a sufficient replacement? HD60s Cable 3.0 USB-C to USB-A

Juzgador /r/elgato
2 points
1970-01-20 06:21:33.364 +0000 UTC

Could be the USB-C to USB A cable. I had that same issue and resolved it by buying another cable on Amazon https://www.amazon.com/dp/B08T87913B?ref=ppx_pop_mob_ap_share](https://HD60sCable3.0USB-CtoUSB-A...https://www.amazon.com/dp/B08T87913B?ref=ppx_pop_mob_ap_share)