【2 year limited warranty】We are confident in the quality of our products. That is why our bidets come with a 2 year warranty. In 2022, we strengthened product quality controls. If you do encounter any issues though, please contact us through the Amazon platform. Our customer service team are ready to help, day and night.

WARM WATER CLEANS BETTER – The NEO 320 features adjustable water temperature. The warm water offers both comfort and a better clean. Keep warm during the cold winter months or cool off when the weather heats up. Hot water is sourced from a sink connection.